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Building Cohesive Teams in a Remote World: A Strategic Approach to Employee Engagement


With increasing digitalisation, working remotely is now a norm for many organisations. This shift brings new challenges and opportunities for leaders. Employee engagement and building a cohesive team have never been more vital. A well-executed strategy for employee engagement is crucial for the organisation's success.

Assessing the Virtual Workspace

A thorough assessment of your virtual workspace is essential before you can foster cohesion. Do the tools and platforms you have encourage collaboration? Improving this environment means selecting user-friendly platforms, encouraging interaction, and simplifying work processes. It's not just about the technology but about how it enhances employee engagement and teamwork.

Strategic Communication

Having a straightforward and open way to talk is crucial. Misunderstandings can easily happen if we rely on emails or the occasional video call. Leaders need to arrange regular check-ins and team meetings in the calendar. Doing this helps everyone keep their eyes on the prize, build towards shared objectives, and ensure that people working remotely also feel part of the team.

The Importance of Agile Ways of Working

Agile ways of working align well with remote work environments, particularly in enhancing team cohesiveness and engagement. Agile practices can transform the virtual workspace, encouraging iterative progress, team collaboration, and a focus on delivering value. Agile practices help teams adjust to quick digital changes and align with leadership styles that value adaptability and planning.

Digital Transformation as an Enabler

Beyond mere tools and platforms, the digital transformation journey is key to enhancing remote work. Organisations can create a more interactive and dynamic work environment by intelligently employing cutting-edge technology - think AI, machine learning, or blockchain. This boosts creativity and creates a more cohesive team culture. Digital transformation is more than a buzzword; it's really fundamental for all leaders.

The Right Metrics for Success

Making decisions based on data can serve as a valuable guide. Metrics such as employee engagement scores, performance indicators, and feedback can all offer insights into the health of a remote team. To ensure these metrics maintain their integrity, it's critical to establish an environment of psychological safety where team members feel comfortable sharing honest feedback. But remember, it's not just about the numbers; personal feedback and one-on-one meetings can often provide a more nuanced understanding.

The Power of Mentoring and Skills Development

Equally crucial is the development of a mentoring culture. Remote work poses unique challenges to learning and growth. By starting a strong mentoring program, leaders can share useful tips and create a clear path for learning new skills. Also, mentoring helps build stronger relationships within the team, making it more cohesive.

Metrics Beyond the Obvious

While previously mentioned metrics like employee engagement scores and performance indicators are essential, other less obvious metrics are also telling. For example, time spent on collaborative platforms can offer insights into how integrated the team is or how user-friendly the platform is. Also, measures like project outcomes and client happiness can show more clearly how well a remote team is doing.

Strategies for Remote Team Building

In addition to scheduled meetings and established protocols, the human aspect - social bonding—is ever more critical in a remote work scenario. Virtual team-building activities and casual online gatherings can play a big part in keeping team spirit high. Such relaxed interactions are excellent opportunities to celebrate achievements and goals, ensuring everyone remains geared towards success.

The Role of Leadership

Strong leadership is the cornerstone of any cohesive team. Leaders must blend empathy, vulnerability, and authority in a remote work setting. It’s essential to be responsive to remote team members' diverse needs while focusing on strategic goals. Leaders can build a great remote team by giving regular feedback, celebrating wins, and promoting respect for each other.

Fostering a Culture of Ownership

For a team to truly work well together, it's crucial that everyone feels personally invested in what the group is aiming to achieve. One of the best ways leaders can make this happen is by matching tasks to each team member's individual strengths. Doing so boosts morale and makes everyone feel like they're indispensable to the team’s success.


Navigating the complexities of a remote work environment is an ongoing process. A strategic approach to employee engagement involves multiple components—from the right technology to strong leadership. By investing in a well-thought-out strategy, organisations can ensure that their remote teams are as cohesive, engaged, and productive as those that share a physical workspace. This strategy aligns with the organisation's bigger goals, keeping the team united and focused on shared goals, even when working remotely.

About the Author

Giles Lindsay is a technology executive, business agility coach, and CEO of Agile Delta Consulting Limited. Giles has a track record in driving digital transformation and technological leadership. He has adeptly scaled high-performing delivery teams across various industries, from nimble startups to leading enterprises. His roles, from CTO or CIO to visionary change agent, have always centred on defining overarching technology strategies and aligning them with organisational objectives.

Giles is a Fellow of the Chartered Management Institute (FCMI), the BCS, The Chartered Institute for IT (FBCS), and The Institution of Analysts & Programmers (FIAP). His leadership across the UK and global technology companies has consistently fostered innovation, growth, and adept stakeholder management. With a unique ability to demystify intricate technical concepts, he’s enabled better ways of working across organisations.

Giles’ commitment extends to the literary realm with his forthcoming book: “Clearly Agile: A Leadership Guide to Business Agility”. This comprehensive guide focuses on embracing Agile principles to effect transformative change in organisations. An ardent advocate for continuous improvement and innovation, Giles is unwaveringly dedicated to creating a business world that prioritises value, inclusivity, and societal advancement.

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